Spin Palace is one of ten online casinos owned by a gaming conglomerate known as the Palace Group. This organization is licensed in Malta, and is physically headquartered in Belize. The group is licensed under a couple of different names, Baytree Limited, and Bayson Limited. All Canadian gaming transactions occur under Baytree, all others through Bayson. There have been no licensing violations or issues under either name, and the Palace Group has a generally good reputation as an internet gaming provider. It is a member in good standing of COGRA. Countries where gamblers may legally play here include Great Britain, Europe, Australia, the Americas (not the United States), and various countries in Asia. Spin Palace originated in 2001 and offers a variety of casino games, but as its name implies, its claim to fame is its hundreds of online slots games. The gaming developer behind its games is Microgaming, which is noted in particular for its slots offerings. In addition to being able to access casino games via computer, Spin Palace now offers an application for mobile device play, and this app can be utilized with BlackBerries, smartphones, iPhones and iPads, and other devices powered by Android. Spin Palace recently added a "live casino" to its lineup which allows players to link to an actual dealer and play in a "real time" game. "Visiting" Spin Palace The casino allows some "guest" (free) playing of its games, but players wishing to genuinely gamble on site must open a free account. When players make their first deposit, they're given an automatic 100% credit, meaning that the casino matches what the player places in his or her account. Spin Palace also offers similar matching incentives for players making second and third deposits. Players should be aware that these offers are subject to restrictions and time limits. Players should also be aware that playing at other casinos owned by the Palace Group can affect or limit incentives and rewards offered by Spin Palace. The casino site is fairly "boiler plate" in its layout, with the main part of its homepage offering news of incentives and winners, and featured games. The company offers 450 casino games, and claims a 97% payout ratio. Games include: Slots Spin Palace offers 250 online slots games, all powered by software developer Microgaming. Players can choose between "regular" slots with payouts and jackpots of varying amounts, and slots games with progressive jackpots. "Regular" slots games range between the classic three reel "fruit" games to the increasingly popular "3-D" ones, which boast increasingly sophisticated graphics, sound, and mini-featurettes that have little to do with the actual slots game. Slots games with progressive jackpots (which come from a gaming pool) can sometimes be worth millions, but players should be aware that the higher the jackpot, the less their chances of actually winning it. Video Poker The casino offers more than fifty kinds of video poker, and some of the games allow players to play a hundred hands at once. Players have the option of winning payouts per hand or participating in a progressive jackpot. This gaming offers a tutorial for novice players, and a statistical area for players to keep track of game scores. Blackjack Spin Palace offers a virtual game where players have the option of either playing single or multiple hands at once. The game offers players a "Practice Play" session before gambling actually commences. Keno The casino claims a 96% payout ratio with this lottery style game, in which players can pick up to fifteen numbers, and have multiple betting options. Roulette Spin Palace offers all three (American, French, European) versions, plus its patented "gold version" which incorporates elements of the traditional games. The casino permits both big and side bets to be played, and offers a number tracking screen so that players can keep track of past bets. Craps Since you can't spit on or rub dice here (or you shouldn't), we're disputing Spin Palace's claim that this game is as exciting as the real thing. But the casino slows the game down a bit to help newcomers adjust to its pace, and players have a fair amount of control, placing numbers on the board and "rolling" dice with mouse clicks. Players can place bets on single or multiple rolls. Payouts are 1:1-7:1, with up to twelve different winning combinations. Baccarat Because players can bet on a variety of scenarios here, this is one of the few casino games that doesn't favor the house. Winning odds are 2:1 here, with ties set at 8:1. This game also offers a pre-game tutorial. Scratch Tickets One of the more recent Spin Palace additions, this game is just exactly like the perennial favourite one purchases from a lottery agent. Players place bets on the odds of uncovering the right numbers, and players can even download background "scratching" noises to add to the realism of this unchallenging but entertaining game. Deposit Bonuses The first several times you play at Spin Palace, the casino will match amounts you place in your account. The first time, account amounts will be matched by 100% (not to exceed €/$250), the second time 25% (not to exceed €/$300), and the third time, 50% (not to exceed €/$450. Players should be cautioned although Spin Palace's promotional materials make it appear as though players gain €/$1,000 each of the three times they deposit money, it actually refers to the total amount of bonuses players can expect to receive when making deposits. The casino offers no other bonuses directly related to account deposits although it will alert players via e-mail of new weekly promotions. Spin Palace is currently offering 500 "club points" (see below) to first time account depositors. Non-Deposit Bonuses Casino account holders accumulate "club points" whenever they play, with a thousand points being equal to ten euros. Points can be converted to cash and placed in accounts. Accumulated club points can become bonus points, which can also be applied to gambling. Bonus points are represented by "loyalty tiers". These tiers are classified in ascending value as:
Players who reach these higher tiers:
Free Spins These spins are only awarded within the course of a casino game, and are not issued as a part of bonuses or special promotions. Mobile Spin Palace The casino recently introduced an application for all BlackBerry and iPad and iPhone models, in addition to all devices and smartphones powered by Android and WAP. All smartphone users must have a WAP handset in order to play, and other mobile devices have specific registration requirements, so users should go to the casino's mobile page for instructions before downloading. Wagering Requirements One doesn't have to "pay to play" at Spin Palace. The casino offers a guest option that allows certain games to be played for free. But if players truly want to place wagers and potentially earn winnings, then they must register, provide the casino with verifiable information, and open a "real" account with them. A minimum first deposit of €/$250 must be placed in it. Once funds have been verified to be in the account, gambling may begin. Deposit And Withdraw Options Spin Palace offers gamblers the option of funding accounts with credit/debit cards, electronic "wallets", pre-paid credit cards, and services that allow funds to be paid directly to the casino from bank accounts. Spin Palace provides its online security through P128-bit SSL (Secure Socket Layer), which is a digital encryption system that is fairly standard for all digital financial transactions worldwide. While we can report that Spin Palace has not had undue security breaches, problems, data loss, or theft, there is not a security encryption system anywhere in the world that is immune to hacking threats. In other words, let the online casino player beware. As with any other digital transactions, he or she should closely monitor them for problems. Spin Palace will provide charging records to banking entities it's drawing against under the name www.thepalacegroupcom., and works with anti-fraud protection company DataCash to resolve problems and complaints. Regarding withdrawing money from real accounts, the casino of course, would prefer that you didn't. To that end, winnings can be left in open accounts indefinitely. This isn't a bad idea if one plans to gambling frequently and indefinitely. But it's wise to cash out when you're ahead too, and to that end Spin Palace offers multiple options. Winning players can:
Depending on payment method chosen by player, payments can take anywhere from forty-eight hours to four days to be issued. Customer Support Spin Palace offers 24/7 live support for questions and help with issues concerning downloading games, deposits and withdraws, and security and fraud issues. In addition to live chat, support is offered through e-mail and telephone service. The bottom line? This is a fun, reliable casino site that offers at least occasional winnings to prudent players, and we recommend that online gamblers try their hands here.